MY MISSION

I have in recent times spoken to friends, family and clients about their experiences of using high street stores to sort out their computer issues and I have not heard one positive experience. The tales of incompetence, poor service, unreliability and overcharging were the common thread.

My mission is to:

To be supportive
To put my clients first and ensure total client satisfaction
To give accurate and impartial advice
To strive to learn something new everyday so that I can serve and advise my customers to the best of my abilities
To save my customers unnecessary expense wherever possible

To be honest
To be reliable
To be accountable
To be trustworthy
To charge fairly and competitively
To be friendly

The above is the absolute minimum. I believe I can bridge the gap between struggling on your own with failing computer hardware and software without resolve and going to a shop where the above mentioned sad consequences are the only option.

I see myself as your friendly ‘go to’ local community IT engineer, a bit like the old fashioned village mechanic (perhaps a little less grumpy though!) who is dependable, reliable and fair.

I am a ‘people’s person’ and like to make bridges with clients. It is very important to me that you are totally happy with me and any work I do for you.

I hope to meet you soon.