FCSMK Privacy Policy
In line with current GDPR and data privacy laws, here is the outline of our Privacy Policy. We want all of our customers to feel complete peace of mind when it comes to how any details they provide to FCSMK is handled.
What type of information do we collect?
We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet in the course of any work we undertake, during repair or service, that requires us to access to the Internet; login;
e-mail address; password; computer and connection information.
We may use software tools to measure and collect session information on our website, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); comments, feedback, product reviews, recommendations, and personal profile.
How do we collect information?
When you conduct a transaction on our website, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated above only.
Why do we collect such personal information?
Our company is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do we communicate with our site visitors?
We may contact you to notify you regarding your FCSMK Service Scheme account, if you subscribe to the Scheme, to troubleshoot problems with your account, to resolve a dispute, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you to enforce our Scheme Terms and Conditions, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages and, sometimes, by post if that is more appropriate.
How do we use cookies and other tracking tools?
Cookies are small pieces of data stored on a site visitor's browser. They are typically used to keep track of the settings users have selected and actions they have taken on a site. We use cookies for important reasons, such as:
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To provide a great experience for our visitors and customers.
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To identify your registered members (users who registered to our FCSMK Service Scheme).
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To monitor and analyse the performance, operation and effectiveness of Wix's platform.
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To ensure our platform is secure and safe to use.